Customer Service & Support Delivered by Dental Professionals
Service and support are at the heart of what we do. As a true subscription-based solutions vendor, we know the importance of keeping our customers happy.
TRAINING & EDUCATION
To assure you get the most from Dovetail, we will assign you a dedicated success coach who will provide 1:1 training. The coach will help you personalize Dovetail so it works like you do, and show how Dovetail can help you and your staff improve patient care and save time, so you can grow the business without working harder. You’ll have the same coach throughout your time with Dovetail, so you won’t have to “reintroduce” yourself each time you talk.
Are you using another dental practice software to manage your practice? No problem. We’ll migrate your data at no extra charge to make sure nothing is lost and that your transition is smooth and seamless. You don’t have to invest time and money in converting your records. You can start getting the advantages of Dovetail quickly and easily.
Once you choose Dovetail’s cloud-based dental software, your assigned Practice Success Coach will make sure you’re up and running quickly.
We’ll be there to help you get the most from Dovetail products. Our support team is available to answer your product questions via e-mail, telephone, remote desktop and live chat support.