As the healthcare industry moves to stage II of the meaningful use program, physicians are realizing that implementing an EHR is not a one-shot deal. It is a long-term commitment requiring considerable resources and training to help employees get used to the new workflows. Other than doctors who are about to retire over the next five years, most everyone in the medical industry will have to get used to working with EHRs.
In spite of the tremendous amount of information available online and off-line about the benefits of EHRs, quite a few people are confused about how to evaluate and compare software from different vendors. Unlike products in other industries, medical software needs to comply with a wide range of laws relating to privacy, security and confidentiality of patient records. In addition they have to be easy to use, offer quick access to data when necessary and also automate the routine data keeping work that is tiresome for physicians.
A well designed and intuitive dental software will be a pleasure to use – irrespective of the technical knowledge or experience of the user. On the other hand, older software (usually based on client/server models) can be clunky and users often feel that they have to fight with the software in order to get work done. For a practice looking to purchase a dental software for the first time (or even for the second), user experience and workflow should be a priority. That does not mean you should pick the most expensive choice or even the one that has so-called “best” features. What matters is how quickly your users can adapt to the interface and whether it is suitable for your working style.
Another important aspect to keep in mind is whether the vendor provides updates and how they are delivered. As CMS and ONC continue to make changes to the meaningful use program – mostly based on physician feedback – vendors have to update their software and deliver them in a meaningful time span to clients. Unfortunately not all providers keep pace with the latest requirements leaving their clients to fall behind. For instance, many practices are facing difficulties attesting for stage II of the meaningful use program simply because their software has not been 2014 certified (which the provider is supposed to obtain).
Dovetail dental software is a 2014 certified EHR product that is delivered to clients over the cloud. Our software can be accessed anytime from any device, leaving you free to concentrate on practicing medicine.